REFUND POLICY

Thank you for choosing Tamed Tresses. We take sanitation, product integrity, and customer experience seriously. Because our hair is considered a hygienic product, all hair purchases are final sale. This ensures that every client receives hair that has never been worn, opened, handled, or reused.

If an issue arises with your order, please email us at contact@tamedtresses.salon within 48 hours of receiving your package. Include your name, order number, and a clear description of the concern so our team can review and assist.

We do not accept returns, exchanges, or refunds for:

• Hair bundles
• Clip-ins
• Wigs
• Pre-colored hair
• Hair tools or accessories

Digital products, sale items, and discounted items are also non-refundable.

If your order arrives damaged or incorrect, please contact us immediately so we can resolve the matter.

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RETURN POLICY

Due to health and safety standards, we do not accept returns or exchanges on any hair products, including unopened hair. Once hair leaves our facility, we cannot restock or resell it.

Salon services and booking retainers are also non-refundable.

If your order arrives damaged or you receive the wrong item, email contact@tamedtresses.salon within 48 hours so we can review and correct the issue.