Shipping Policy

Thank you for shopping with Tamed Tresses. Each order is prepared with care and packaged in our Savannah studio. We aim to provide a smooth and reliable experience from the moment you place your order until your hair is in your hands.

If you have questions at any time, you can reach us at contact@tamedtresses.salon.

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Order Processing Time

All orders are processed Monday through Friday.
Please allow 2–4 business days for your order to be packaged, prepared, and confirmed for shipment.

During peak seasons, sales, or new collection releases, processing times may extend slightly. If that happens, we will notify you via email.

Shipping Method

We ship all packages through USPS from:

Tamed Tresses Salon
1138 East 72nd Street, Unit B
Savannah, GA 31404

Once your order ships, you will receive a tracking number by email.
Please note that transit times may vary depending on USPS volume, weather, or regional delays.

Shipping Timeframes

Estimated USPS delivery times:

• USPS First Class Mail: 3–5 business days
• USPS Priority Mail: 2–3 business days

These estimates begin after your order has been processed.

Local Pickup

If you prefer to pick up your order instead of having it shipped, we offer free local pickup at the salon.

Pickup Location:
1138 East 72nd Street, Unit B, Savannah, GA 31404

Pickup Hours:
Monday–Friday: 8:00am–5:00pm

Once your order is ready, you will receive an email letting you know that your hair is prepared for pickup. We will also confirm your pickup day and time so your order is waiting for you when you arrive.

You may also choose to pick up your order during your scheduled hair appointment. Just let us know in advance, and we will have it ready.

Lost or Delayed Packages

Once USPS marks a package as delivered, we are unable to replace or refund it. For lost or delayed packages, please contact USPS directly to open a claim. We recommend monitoring your tracking number and ensuring the correct shipping address is entered during checkout.

Shipping Address Changes

If you need to update your shipping address, email us at contact@tamedtresses.salon within 24 hours of placing your order. We are unable to make changes once an order has shipped.

Holiday Shipping

During holidays or seasonal sales, shipping and processing times may be longer than usual. We encourage you to place your orders early to ensure timely arrival.